VIP PET FOOD

Q: Does it cost more to have my food delivered to my home?
A: Absolutely not. Our products are competitively priced and often beat the pet stores. It’s hard to believe but you don’t pay more and often pay less than regular pet stores. And forget about wasting your valuable time and gas money driving to the pet store and then having to haul your pet food and supplies home yourself.

Q: Is there a minimum order for delivery?
A: No.

Q: How much does delivery cost?
A: There is a nominal delivery charge of $2.49 for your entire order of $25 or more. We're happy to accommodate orders of less than $25. For these smaller orders the delivery fee is $5.95

Q: Do I need to be home when my order is delivered?
A: No. Much like UPS, your order will be left for you on your doorstep without you needing to be home. Unlike UPS, we will put your order in a location other than your front porch if you prefer (inside a gate or garage, behind a plant, etc.). Just let us know and we'll make a note of it for future deliveries.

Q: The item I’m looking for isn’t on the website.
A: If you are looking for an item that you can not find on our website, call or e-mail us to check for availability. We offer more products than are listed on the website and are adding items all the time. We always like to know if there are products that you are interested in that we don’t offer.

Q: When do you deliver to my city?
A: We deliver to all cities on our Delivery List: ALL of Orange County and the greater Long Beach area. Click here to see our delivery schedule and find what day we come to your area.

Q: What if I miss my delivery day?
A: It’s not always possible, but if you miss your delivery day we will do everything we can to get you your order. An additional $6 off-schedule fee will apply.